Shipping & Handling

At Pawora, we work hard to get your order to you as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Once your order has been processed and dispatched, estimated delivery times are:

• Standard Shipping: 7–15 business days
• Express Shipping: 5–8 business days (where available)

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

Shipping Carriers

We ship via trusted international carriers. The carrier assigned to your order will depend on your location and the shipping method selected at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. You can use this to monitor your delivery in real time. Visit our Track Your Order page for more details.

Customs & Import Duties

For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll do our best to resolve the issue promptly.

Contact Us

Have a shipping question? Reach out to us at luckyali106024@gmail.com and we'll get back to you as soon as possible.